From Longman Business Dictionarycustomer-centriccustomer-cen‧tric /ˌkʌstəmə ˈsentrɪk-təmər-/ adjective MARKETINGcustomer-centric products, services, or businesses pay more attention to the needs of customers than to sales or profitHe sought expert help from his bank to grow his customer-centric business more profitably.
