From Longman Business DictionaryLBED_22_bEFQM Excellence ModelˌEFQM ˈExcellence ˌModel [singular] COMMERCE a set of ideas and rules about good management practices that are designed to help companies make better products, offer better services, and be more competitive. The ideas were developed by EFQM (=a non-profit organization started by leading European companies) as a model for other organizations to copy → model
