From Longman Dictionary of Contemporary Englisha/the human toucha/the human touchFRIENDLYsomeone, especially someone in authority, who has the human touch deals with people in a kind friendly way and is able to understand their feelings and problems The president has been accused of lacking the human touch. → human
Examples from the Corpus
a/the human touch• Remember, people are interested in people not politics and the best campaign moments are those with a human touch.• Science can have a human touch.• Sir Peter Parker who he replaced will always be remembered as an enthusiastic chairman with a human touch. 