From Longman Business Dictionaryservice agreementˈservice aˌgreement1HUMAN RESOURCES an agreement between a company and its DIRECTOR, stating what the director will do, how much they will be paid etcSYNSERVICE CONTRACTIf a director’s service agreement is to last for more than five years, it must be approved by the shareholders.2COMMERCE an agreement between a company and a customer, stating what product or service the company will provide, and any arrangements for delivery, payment etcSYNSERVICE CONTRACTUsers mustsign a 12-monthservice agreement when they first receive the phone. → agreement